Welcome to Velorre. We strive to provide a smooth and hassle-free shopping experience to our customers. Please read our Refund & Cancellation Policy carefully before placing an order.

• Customers may cancel their order within twelve (12) hours of placing the order.
• Cancellation requests can be made through the cancellation link provided in the order confirmation email or by contacting our customer support team.
• Velorre reserves the right to cancel any order due to:
  • Non-availability of the product
  • Pricing or product description errors
  • Suspected fraudulent transactions
• In such cases, customers will be informed promptly by our support team.

• Velorre currently does not offer monetary refunds.
• Approved cancellations or eligible cases may be processed as:
  • Store Credit, or
  • Product Exchange
• Refunds will not be provided for lower-priced products selected during exchange.

For any assistance related to cancellation or refund queries, please contact:

Email: info@velorre.in